To begin shopping on the Instacart platform in Canada, we need proof of a clear driving record. Each province has slightly different steps to obtain a driving record. If you're not sure which process applies to you, it is the province that issued your drivers license. Fees to obtain a driving record may apply, depending on your province.
Obtaining a driving record
As you are completing the onboarding steps in the Instacart Shopper app, you will see the following pages:
The first page asks you to confirm the province in which your license was issued. The second page provides more information on how to obtain a digital driving record, which we will walk you through province by province:
1) Go to the Driver Abstract request page of the government of Alberta.
2) Follow the steps for the Standard Driver Abstract.
If you are physically in Alberta:
3a) Complete the Request for Personal Driving and Motor Vehicle Information PDF.
4a) Bring your application to a registry agent, along with an accepted photo ID. Sign and date the form in front of the registry agent clerk.
If you are outside of Alberta:
3b) Complete the Notarized Request for Personal Driving and Motor Vehicle Information PDF Do not sign the form until you are at a Notary Public (see Step 2).
4b) Go to a Notary Public with a copy of accepted photo ID. You must sign the form in front of the Notary Public.
5) Send the following documents to an Alberta registry agent:
- a signed and notarized application form
- a notarized copy of accepted photo ID
- any fees required by the registry agent
The abstract will be returned to you by registered mail or courier at the address shown in the application. Please contact the registry agent for specific details.
1) Go to the Driving Record request page of the government of Manitoba.
2) Choose the method by which you would like to receive your driving record:
A) Download a copy of the request form and submit the completed form by fax to 204-954-5357 or by mail to:
Manitoba Public Insurance
Driver Records and Suspensions
Winnipeg, MB R3C 4A4
B) Visit your Autopac agent to request a driving record, pay the fee and arrange to have the record mailed or faxed to you.
C) Visit one of the Manitoba Public Insurance Service Centre locations and an abstract can be printed for you right away.
You can obtain a driving records for a fee of $10. A request takes up to three business days to process if mailed or faxed. Payment options are: certified cheque or money order payable to Manitoba Public Insurance or credit card (VISA or MasterCard). If paying by credit card, please include your card number and expiry date with your request.
If you require further information, call 204-985-0980 or 1-866-323-0543 (toll-free).
1) Go to the driving record information page of the government of New Brunswick.
2) Have your drivers license number ready (alternatively, you can use the name and date of birth of the driver).
3) Choose the method by which you would like to receive your driving record:
A) Abstracts may be obtained in person at SNB (Service New Brunswick) offices located at various locations throughout the Province
B) by telephone at SNB Teleservice toll free 1-888-762-8600
C) or by mail to the address below:
P. O. Box 6000
4) Make cheques or money orders payable to Minister of Finance and requests through Teleservice may be paid by Visa or MasterCard. More information on Payments and fees available here.
Newfoundland and Labrador
You can obtain a copy of your driving record (driver's abstract) in person, by mail or fax from any Motor Registration Office in the province. See the list of offices here.
To receive a copy of your driving record (abstract) you can complete this application which contains information on payment and where to send your completed application.
Or submit the following information to any Motor Registration Office in the province:
- Surname and given name(s)
- Driver's licence number or date of birth
- Postal address or fax number (with area code) where you would like the driver's abstract returned.
Any inquiries please call toll free: 1-877-636-6867 – please ask to be connected to the Motor Registration Office from which you requested the abstract.
You can obtain a driving record via two different methods:
1. You may apply in person at one of the RMV Customer Services Centres
Payment options at the counter: Cash, debit card, VISA, American Express or MasterCard credit card, or cheque (or money order) made out to the Registry of Motor Vehicles.
2. Mail your request to:
Service Nova Scotia
PO Box 1652
Halifax, NS B3J 2Z3
Payment options by mail: Cheque or money order made out to the Registry of Motor Vehicles.
The fee for an abstract is $18.65.
The Registry of Motor Vehicles also provides Driver Abstract service for people living or traveling outside Nova Scotia. To use this service, you must have a credit card, access to a printer and a fax machine. Instructions on how to complete this process are available here: Out of Province Abstract Application Form.
If you need any additional support, you may contact the Registry of Motor Vehicles at 1 800 898-7668.
You can apply for a Nunavut driver’s abstract report at a Motor Vehicles Division issuing office in the following communities:
- Rankin Inlet
- Cambridge Bay
- Gjoa Haven
You can reach these offices by dialing the toll-free number 1-888-975-5999. In all other communities, you can apply at the local Municipal Liaison Office (MLO) or Government Liaison Office (GLO).
Please see this listing of Motor Vehicles Division issuing offices and GLO locations.
The fee for a Nunavut Driver’s Abstract Report is $12.60.
Prince Edward Island
1) Go to the Driving Record request page of the government of Prince Edward Island.
2) Print the form and complete it as specified.
For more information please contact, Records Section (902) 368-5210 or (902) 888-8264.
1) Go to the driving record portal for the Société de l'assurance automobile du Québec (SAAQ)
Note: the portal is only accessible Monday through Saturday, from 7:30 a.m. to 11:00 p.m. and Sunday, from noon to 11:00 p.m.
2) Click the button that says “Access the online service”
3) Input your drivers license number as specified on the first page.
4) Upon successfully uploading your drivers license, you will see a confirmation page . Your documents will be mailed to the address that you have listed with the SAAQ.
5) If you need any assistance with this process, such as changing the address on file, you can contact the SAAQ support team via the “To Reach Us” link on the page.
You can request a driver's abstract by:
Fax - 306-775-6681
Complete the Driver Abstract Request form. Be sure to provide your credit card number and expiry date on the form. Your abstract will be processed within 24 hours and will either be faxed or mailed to you, as per your instructions on the form.
All applications requested online through MySGI will be mailed to your last address on file with SGI.
Drop off your form at any motor licence issuer.
Mail your form, along with a cheque or money order payable to SGI, to:
2260 - 11th Ave.
Regina, SK S4P 2N7
The fee for each abstract is $15. Payment is required with each request.
For more information please contact: SGI Driver Abstracts firstname.lastname@example.org
1) Go to the Driving Record request page of the government of the Yukon.
2) Print the form and complete it as specified.
For more information please contact: Registrar, Motor Vehicles, Highways and Public Works at 867-667-5313
Uploading a Driving Record
Once you have obtained your driving record, simply take a picture of the documents. Next, return to the Instacart Shopper app and on the page below click the "Upload photo(s) of driving record".
Select the photo(s) of your driving record from your Photos.
You will then return to the app and advance to the next step of the onboarding flow: the background check step.