Background checks

Background checks normally process within 4 days. Due to high volumes, some delays are possible. Learn more on the Checkr Help Center.

When Instacart extended a conditional offer to you to provide services on the Instacart platform, we obtained authorization from you to perform a background check. Instacart contracts Checkr, Inc, to perform all Shopper background checks.

How do I check the status of my background check?

You can follow the progress of your background check on the Checkr applicant portal.

I have questions about my background report.

If you received a copy of your background check and believe that any of the information is inaccurate or incomplete, please contact [e-mail].

If you received a copy of your background check and would like to provide mitigating factors or evidence of rehabilitation, please contact [e-mail] for consideration.

For information about the background check process, disputes, and other topics, visit the Checkr Help Center.