Background checks normally process within 4 days. Due to high volumes, some delays are possible. Learn more on the Checkr Help Center.
When Instacart extended a conditional offer to you to provide services on the Instacart platform, we obtained authorization from you to perform a background check. Instacart contracts Checkr, Inc, to perform all Shopper background checks.
How do I check the status of my background check?
You can follow the progress of your background check on the Checkr applicant portal.
I have questions about my background report.
If you received a copy of your background check and believe that any of the information is inaccurate or incomplete, please contact firstname.lastname@example.org.
If you received a copy of your background check and would like to provide mitigating factors or evidence of rehabilitation, please contact email@example.com for consideration.
For information about the background check process, disputes, and other topics, visit the Checkr Help Center.