Background checks

Background check provider

Instacart contracts Checkr., Inc, to perform all Shopper background checks. When Instacart extended a conditional offer to you to provide services on the Instacart platform, we obtained authorization from you to perform a background check. 

Background check processing time

Background checks normally process within 10 days. Due to high volumes and temporary court closures, delays are possible. Learn more at the Checkr Help Center.

How do I check the status of my background check?

You can follow the progress of your background check on the Checkr applicant portal.

I have questions about my background report.

If you received a copy of your background check and believe that any of the information is inaccurate or incomplete, please contact [e-mail].

For information about the background check process, disputes, and other topics, visit the Checkr Help Center.